Terms of Service
We like to talk to you in plain language whenever we can so here is an easy-to-understand account of our terms of service.
1. INTRODUCTION
1.1. This website is owned and operated by logozuu based in Melbourne, Australia.
1.2. It’s a good idea to read our terms of service so that you are comfortable moving ahead with a commercial relationship with logozuu. You can read our privacy policy here so you have a full understanding of the extent of our relationship and the how we protect your rights and privacy.
1.3. Once you begin using our website then we are in a binding, working relationship and we can both agree that there is acceptance of the terms of service and privacy policy and we move ahead with an abundant relationship. Conversely if you don’t agree, then we can’t offer you any service on this website.
1.4. We currently don’t offer affiliate services to our website and we don’t use cookies but that may change in the future.
1.5. logozuu’s services are only available to humans over the age of 18.
1.6. If you have questions or comments about the Terms, feel free to contact us at: info@logozuu.com
- OUR SERVICES
2.1. We provide professional, custom logo, website, presentation, display, print and packaging deisgn services along with merchandise, print and web management.
These services are offered through three categories:
2.1.1. Logo Packages and Design Solutions
This category requires you to pay a one-time-payment in advance of logozuu providing its design services. Payments for these services are accepted via credit card or Paypal. We offer a money-back guarantee on certain services which we cover below.
2.1.2. Projects
This category covers an individual project that is outside of the items offered in our Logo Packages and Design Solutions or additional to them or simply a one-off, stand-alone project that you would like logozuu to complete.
2.1.3. Management.
If you commission logozuu to manage your web hosting, print, photography, merchandise or any other third-party service, we will apply a 10% agency fee to the total cost of the material or service requested.
2.2 Additional Project Material
2.2.1 Fonts/Typefaces
Logozuu designs its logos with with fonts/typefaces that from third-party suppliers that have given permission for them to be used in logos. We offer these fonts as freely, provided the font cost logozuu less than USD$25 to purchase if we don’t already have it on file. If the design needs a more expensive font or you have a specific font which you prefer that costs more than USD$25 then logozuu will charge the difference via invoice once we have your written approval via email or chatbox.
2.2.2 Bitmap Photos and Vector Graphics
For projects that include specific content such as bitmap photos or vector graphics we will require you to provide us with this information along with any written content. If you don’t have the photos or graphics then logozuu can set up an account on your behalf with one or more of our preferred third-party suppliers in order to ensure that you have the appropriate copyright to continue to use these resources. Logozuu won’t charge for the setup of these services if you have purchased a Logo Package or Design Solution however you will need to pay any ongoing subscription fees yourself except for the Jumbo Package where this is all inclusive. We will ensure that you are aware of any costs and will not proceed until we have your written permission.
- MONEY RELATED TOPICS
3.1. Payments
All our charges and fees are posted in US dollars so if you are not a US citizen, please ensure you are aware of the conversion rate into your national or regional currency.
3.2. Discounts & Offers
Logozuu may provide discounts from time-to-time via a coupon code and we may provide an offer, such as free bitmap images for print projects, at our discretion from time-to-time. No package, project or management service is guaranteed to incorporate a discount or offer other than the advertised value or agreed value of the these packages, projects or management services.
3.3. Refunds
Logozuu will offer a refund within seven (7) calendar days of the day that the funds are received into our account provided that we have not begun any work on the project.
3.4. Taxes
Logozuu do not charge a tax on the packages, projects or services that we provide except for Australian-based customers. Each region or country will have its specific tax regime with regards to international purchases so you will need to account for that after the purchase. Speak to your local tax agent for more information on this matter.
3.5. Money-back Guarantees
Logozuu offer a money-back guarantee to all of our projects or packages that include a logo. We back ourselves to provide you with the most appropriate concept or you don’t pay.
Once you have signed-off the completed logo via our approval form, the money-back guarantee is voided and no further opportunity exists to receive your money from the initial purchase. After the logo approval form is signed, we can stop any further design process if you no longer want to use the approved logo.
We can also complete the remaining material in your Logo Package or Design Solution based on a logo that you provide or from new a Logo Project that will be charged separately and on top of the previous Logo Package or Design Solutions charge.
Naturally, you will not be permitted to use any of the designs that we created for the project or package or base any future logo on a design that we provided during the logo design process after you receive your money back.
3.6. Assignment
Once you have paid for the package, project or service that you want, it is not transferrable to another company, individual or business.
- Using the material that we provide
4.1.Once you purchase a logo and any other piece of collateral that we provide, you are free to use it in any way you choose. The ownership of the artwork is entirely transferred to you.
4.2. Note that your products, subject to the Terms of Service, are yours to use freely for any commercial and non-commercial use, even after your relationship with us is expired. If you wish to apply for a trademark registration of your products, you will need to do so at your expense and in separate from our services.
Stuff we have to say although we shouldn’t need to:
5.1 Logozuu reserve the right to cancel and refund any charges if the nature of the work:
5.1.1 constitutes a criminal offense;
5.1.2. give rise to civil liability;
5.1.3. violates any applicable local, state, national, foreign law or industry standard, including, without limitation, any applicable laws and regulations governing intellectual property, privacy, defamation, fraud, mass email, spam, harassment, obscenity, hate-speech, export control, consumer protection, unfair competition and false advertising or any other deceptive practices
5.1.4. contains content that may create materials that: (a) are pornographic, sexually explicit or violent; (b) reasonably likely to cause harm or could be reasonably considered as slanderous or libelous; (c) are defamatory of any person, obscene, promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; (d) infringe any copyright, design right, database right or trademark of any other person; (e) are likely to deceive any person, breach any legal duty owed to a third party, or promote any illegal activity.
5.1.5. is unlawfully uploaded, posted, emailed, transmitted, recorded, or provides a recording or otherwise make available any information and materials that infringe a third party’s right, especially privacy, publicity, and intellectual property rights; software viruses, trojan horses, worms and any other malicious application to computers and networks; and,
5.1.6 develops or creates a similar or competitive product or service to the Website.
5.2. In addition, you may not use the Website for any commercial or business purpose that is not expressly permitted by the Terms, including, but not limited to, providing the Website or Services to third parties by reselling, licensing, renting, leasing, transferring, lending, timesharing, assigning, mirroring, redistributing or displaying the Website, Services or any part thereof, without our prior written and explicit permission. Without limiting the aforesaid, you may not –
5.2.1. modify any material or content that we make available on the Website, except as expressly permitted under the Terms;
5.2.2. engage in or attempt to engage in any form of testing, scanning, crawling, scraping, probing, robotic navigating, bulk extracting or hacking the Website;
5.2.3. interfere with, burden or disrupt the functionality of the Website;
5.2.4. circumvent, impair or manipulate the operation of the Website;
5.2.5. work around or circumvent any technical limitations in the Website or use any tool to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in the Website;
5.2.6. embed, frame or otherwise link directly to the Website, from any other webpage, application or other resources, without our prior written permission;
5.2.7. engage in any false, misleading or deceptive acts or practices involving the Website or your identity, agency or affiliation with any person or entity; and,
5.2.8. breach the security of the Website, or any network or server used by the Website.
Here’s the stuff we would really prefer not to have to even think about but we have to state in its full legal terminology:
6.1. IF YOU HAVE BREACHED THE TERMS, INCLUDING, WITHOUT LIMITATION YOU MUST IMMEDIATELY CEASE ALL USE OF YOUR PRODUCTS BY YOU OR ANYONE ON YOUR BEHALF.
6.2. To the maximum extent permitted by law, we will NOT provide you with any advice concerning your rights, including, without limitation, intellectual property rights. If we are required to assist you to comply with applicable law, then unless required otherwise by applicable laws, you agree to bear our related costs and expenses, including, without limitation, legal expenses and attorney fees.
- DISCLAIMER OF WARRANTY
7.1. YOU ACKNOWLEDGE AND AGREE THAT THE WEBSITE, SERVICES AND YOUR PRODUCTS ARE PROVIDED FOR USE “AS IS”, WITHOUT ANY WARRANTIES OF ACCURACY, RELIABILITY, LIKELY-RESULT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY OR BEING UP TO DATE.
7.2. ANY USE OF THE WEBSITE, SERVICES AND YOUR PRODUCTS ARE AT YOUR SOLE RISK.
7.3. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY WARRANTIES, CONDITIONS, REPRESENTATIONS, AND GUARANTEES CONCERNING THE WEBSITE, SERVICES AND YOUR PRODUCTS, THE ACCURACY, RELIABILITY, ADEQUACY OR COMPLETENESS OF THE WEBSITE, SERVICES, YOUR PRODUCTS OR ANY OTHER MATERIAL PROVIDED BY ANY LINK TO ANOTHER WEBSITE OR SERVICE, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, PRIOR ORAL OR WRITTEN STATEMENTS, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, LIKELY-RESULT, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
7.4. NO REPRESENTATION OR OTHER AFFIRMATION OF FACT, INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE OF THE WEBSITE, SERVICES AND YOUR PRODUCTS WHETHER MADE BY OUR EMPLOYEES OR OTHERWISE, WHICH IS NOT CONTAINED IN THE TERMS, WILL BE DEEMED TO BE A WARRANTY BY US FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF US WHATSOEVER.
8. LIMITATION OF LIABILITY
8.1. WE, AND OUR EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS, OR ANYONE ACTING ON OUR BEHALF, WILL NOT BE LIABLE TO YOU OR ANY OTHER PERSON CONCERNING THE WEBSITE’S, SERVICES’ OR YOUR PRODUCTS’ PROPERTIES, ABILITIES, LIMITATIONS, FITNESS TO YOUR NEEDS, OR CONCERNING ANY CONTENT AVAILABLE ON OR UNAVAILABLE THROUGH THE WEBSITE, SERVICES OR YOUR PRODUCTS.
8.2. WE, AND OUR EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS OR ANYONE ACTING ON OUR BEHALF, WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR ANY OTHER DAMAGE, AND LOSS (INCLUDING LOSS OF PROFIT AND LOSS OF DATA), COSTS, EXPENSES, AND PAYMENTS, EITHER IN TORT, CONTRACTUAL, OR IN ANY OTHER FORM OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE THE WEBSITE, OR ANY FAILURE, ERROR, OR BREAKDOWN IN THE FUNCTION OF THE WEBSITE, OR FROM ANY FAULT OR ERROR MADE BY OUR STAFF OR ANYONE ACTING ON OUR BEHALF, OR FROM YOUR RELIANCE ON THE CONTENT OR MATERIAL ORIGINATING FROM THIRD PARTIES, OR ANY COMMUNICATION WITH US OR WITH OTHER USERS IN CONNECTION WITH THE WEBSITE – WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, LOSS, COSTS, EXPENSES OR PAYMENTS.
9. INDEMNIFICATION
9.1. YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS US, OUR EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS OR ANYONE ACTING ON OUR BEHALF FROM AND AGAINST ANY CLAIMS, DEMANDS, DAMAGES, LOSSES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT), PAYMENTS OR EXPENSES, INCLUDING LEGAL EXPENSES AND ATTORNEY FEES, THAT WE INCUR IN CONNECTION WITH YOUR BREACH OF THE TERMS OR ANY UNLAWFUL OR TORTUOUS ACTION OR INACTION BY YOU OR ANYONE ON YOUR BEHALF CONCERNING THE WEBSITE, SERVICES OR YOUR PRODUCTS.
